Frequently Asked Questions
General Questions about Our Software Solutions
You'll find answers here regarding our comprehensive Hospital,
Pathology Lab, and Clinic management software. Please feel free to contact us directly if
your questions aren't answered below.
Infiplus develops software for any medical field service. Our primary
solutions include a full-featured Hospital Management System (HMS),
specialized Pathology Lab Software, and comprehensive Dentist/Clinic
software. We cover all core functions: Patient Management, Billing,
Inventory, Staff Management, OPD/IPD, and Operation Theater (OT)
management.
Beyond standard hospital operations, we provide leading-edge automation
features including: Inbuilt AI for enhanced diagnostics, workflow
optimization, and predictive analysis; WhatsApp API integration for
automated patient communication and report delivery; and specialized
modules like detailed Bed Management, advanced Inventory control, and
customizable billing structures.
Yes, absolutely. Our modular architecture means the system is designed
to scale with your facility's growth. We successfully deploy solutions
for small standalone clinics (like dental practices), medium-sized
pathology labs, and large multi-specialty hospitals. The platform is
highly customizable to fit your specific patient load and feature
requirements.
We provide a satisfaction guarantee through committed support and active
maintenance. Our team works to ensure the system is fully functional and
stable, handling and updating the running software until your team
confirms that all operational needs are met and you are completely
satisfied with the solution.
Patient and facility data security is our top priority. Our software
employs industry-standard encryption, role-based access controls, and
robust backup protocols. We adhere to relevant data protection
guidelines to ensure confidentiality and integrity for all medical
records and financial information.
Our solutions are built with API flexibility, ensuring easy integration
with third-party systems. This includes pathology equipment, existing
EMRs (Electronic Medical Records), and communication tools, ensuring a
smooth transition without requiring a complete hardware overhaul.
The implementation timeline varies based on your
facility's size and complexity, but our process is streamlined (as shown
in our 4-step guide). Full, hands-on training is provided for all staff
across every relevant module to ensure seamless adoption and minimal
disruption to your daily operations.
We release regular updates to ensure our
software remains compliant and incorporates new features. System
maintenance is managed with minimal downtime and is often performed
remotely. Our continuous service model includes optimization and
stability checks as part of our commitment to client satisfaction.
Technical Insights
Frequently Ask
Questions
Find answers to technical and operational questions regarding the deployment and management
of your Infiplus healthcare software solution. Please feel free to contact us if you don't
find your answer below.
Infiplus offers flexible deployment options, including both robust cloud-based
hosting (SaaS) for accessibility and lower maintenance overhead, and on-premise
installation for facilities requiring total data autonomy and local server
management. We'll consult with you to determine the optimal deployment model for
your IT infrastructure.
Access is managed through Role-Based Access Control (RBAC). Each staff member, from
administrators and doctors to nurses and lab technicians, is assigned a specific
digital role. This ensures personnel can only access the patient data, financial
records, and system functions relevant to their duties, maintaining strict security
and compliance standards.
Yes, our modern architecture is fully responsive and cloud-ready, allowing
authorized personnel to access the system securely from any device. This feature is
crucial for doctors managing patient records from home, lab staff submitting results
in real-time, or administrators overseeing operations while off-site.
Yes. Our dedicated implementation team specializes in the secure and organized
migration of existing patient and operational data from legacy systems. We use
proven data transformation and import tools to ensure continuity of records and
minimal downtime during the transition phase.