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Whatsapp API Integration

Infiplus Services Whatsapp API Integration

Seamless WhatsApp API Integration for Instant Communication.

We offer advanced WhatsApp API Integration services to enable direct, secure, and automated communication with patients and staff through the world's most popular messaging platform. This greatly enhances patient engagement and service delivery efficiency. We are based at Mumbra in Maharashtra state of India and have been in business since 2024, focusing on innovative software for modern healthcare.

Our integration specialists are trained to provide a smooth, trouble-free deployment that minimizes disruption to your operations. We prioritize ease of use and reliability. We strongly believe that the Modern Laboratory Concept requires instant, user-friendly communication channels, and our professional developers ensure the API implementation is scalable, secure, and adheres to all platform policies. Our WhatsApp API solutions are provided with comprehensive end-to-end setup and validation.

Automated Report Delivery

Send finalized patient reports directly to their WhatsApp upon verification, securely and instantly.

Appointment Reminders

Automate sending booking confirmations, sample collection reminders, and follow-up messages to patients.

Quick Customer Support

Provide instant, automated answers to frequently asked patient questions 24/7.

Benefits of WhatsApp Integration

Our API solution is designed to optimize patient communication, providing a complete and easy way to manage interactions and improve overall satisfaction.

  • Instant Patient Updates: Share critical notifications and results in real time.
  • High Read Rate: Ensure messages are seen quickly on a trusted platform.
  • Reduced Phone Calls: Automate routine queries, freeing up staff time for complex tasks.
  • Secure Communication: All messages are protected with end-to-end encryption for privacy.

Frequently asked questions about WhatsApp API

Integrating a new communication channel can raise questions about security and functionality. We've compiled answers to the most common queries to ensure you feel confident in our service.

Yes, we utilize the official WhatsApp Business API, which ensures all communications, including shared PDFs or reports, are protected by end-to-end encryption.

The API is primarily for customer service and notification, adhering to WhatsApp's strict rules. It's best used for appointment and report delivery, not mass promotional marketing.

We handle the complex technical setup. Our team provides full support and API documentation to link seamlessly with your existing Hospital Management or Lab Information System.